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Based on the updated information, here at MaxandMax online store is the revised summary of the refund policy:
Minimum Days for Refund: Customers are eligible for a refund within a minimum of 7 days from the date of purchase.
Packaging Condition: To qualify for a refund, the product packaging should not be torn or damaged. If the packaging is found to be torn, a packaging cost of 10 dirhams will be deducted from the refund amount.
Product Condition: The product being returned should not be damaged. If the product is found to be damaged, the refund may be denied.
Customer's Responsibility for Delivery Cost: If a customer wishes to return a product for a refund, they will be responsible for bearing the delivery cost associated with the return. This means that the customer will need to arrange and pay for the return shipping.
Refund Processing Time: The refund will be provided within 5 to 7 working days, following the standard number of days for refund processing in the United Arab Emirates (UAE).
It's important to note that refund policies can vary between different online stores, so it's always recommended to check the specific refund policy of MaxandMax online store to ensure you have the most accurate and up-to-date information.